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Mel B Fumes At Airline Officials For 'terrible' Customer Service - Music News

Posted on December 16, 2017 by Emma
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Mel B Fumes At Airline Officials For 'terrible' Customer Service - Music News
Mel B has taken officials at Etihad Airways to task online after fuming about their "terrible" customer service.

The Spice Girls star took to Twitter on Wednesday (03Jul19) to vent about her bad experience with airline staffmembers, who she claimed had disrespected her as she tried to seek help over the phone for a booking issue.

"On the phone with @EtihadAirways this is such bad bad service I'm in total total shock," she wrote in her first tweet. "@EtihadHelp this is terrible terrible (sic)".

"I'm still on with @EtihadAirways this is unbelievable what they are saying really @EtihadHelp this is how you treat people (sic)????" she continued, adding, "I'm so offended (by) what's been said to me right now by @EtihadAirways @EtihadHelp".

The singer, full name Melanie Brown, didn't reveal the nature of her complaint, but one company representative did try to contact the Wannabe hitmaker directly in an effort to deal with the issue.

"Hi Melanie, thanks for reaching out to us," they wrote in response to her angry posts. "Please can you join me in a private message and let me know how I can help you today? Thanks."

It appears the pop star's problems were still no closer to being resolved after more than 40 minutes on the phone with Etihad officials, as Mel put the firm on blast once more, shedding a little light on what had enraged her so.

"customer service @EtihadAirways is appalling," she ranted. "It shouldn't matter where your from what accent you have or what colour you are OR if your travelling economy or first class EVERYONE should be treated the same,kindly and with respect,@EtihadHelp this is unexpectable (sic)".

She has yet to provide any further details about the root of her airline issue, which occurred two weeks after wrapping up a series of Spice Girls reunion concerts in their native U.K.